- SPA ETIQUETTE -
Reservation Policy
Please call us at 66 2 714 1622-3 to make a reservation.
Arrival & Check-in
Please plan to arrive 15 minutes prior to your appointment to allow yourself time to relax and enjoy a welcome drink before your treatment.
Medical Condition
To enjoy a safe and nurturing spa experience, all customers will be asked to complete a Consultation Form and advise our spa receptionist of any health condition or current medical concerns, such as allergies, illness, injuries, high blood pressure, diabetes, or pregnancy.
Late Arrival
We strive to begin and end all treatments on time, adhering to the appointment book, so that the next guest will not be delayed.
If you arrive more than
15 minutes late without a prior notice, we reserve the right to cancel your appointment.
Cancellation & No-Show Policy
If you would like to cancel or reschedule your appointment, please kindly notify us at least 24 hours in advance.
If you arrive more than
15 minutes late without a prior notice, we reserve the right to cancel your appointment.
Improper Conducts
Mandarin Ginger Spa provides professional spa treatments only. If you are looking for a sexual service in any way, please look elsewhere. We have ZERO tolerance for improper behavior.
If any customer improperly touches a therapist or makes sexual or suggestive remarks, the treatment will be immediately stopped and the customer will be responsible to make full payment.
Quiet Environment
Our spa is a place of serenity and we appreciate your cooperation in maintaining a quiet and serene environment for all guests. As a courtesy to other guests, please maintain a quiet level of conversation. Mobile phones must be turned off or put on silent mode when entering the spa.
Payment & Gratuity
We accept cash, major credit cards (MasterCard, Visa, JCB, and UnionPay), and money transfer via KBank QR code.
Pregnancy
Opening Hours
We open daily from 10:00 am to 10:00 pm.